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Refinancing

Your existing home loan may no longer reflect your current circumstances. We can help you review your position and understand the refinancing options available through our lender panel.

About this service

Finance guidance built around your circumstances.

Your financial circumstances and lending needs can change over time. Refinancing may allow you to move your existing home loan to another lender or restructure your lending where appropriate.

Every borrowing situation is different. Your income, financial position, goals, property and the lender's assessment criteria can all affect the options available to you.

Our role is to help you understand the finance process, discuss your requirements and explore lending options that may be suitable for your circumstances.

Who this may be for

This service may be relevant to customers in situations such as:

  • Homeowners considering changing lenders.
  • Borrowers reviewing their current interest rate or loan structure.
  • Customers looking to access different loan features.
  • Borrowers considering consolidating eligible debts.

How we can help

Depending on your circumstances, we can help you understand areas such as:

  • Reviewing your existing loan position.
  • Understanding potential refinancing options.
  • Comparing available lending structures.
  • Discussing loan features and repayment options.
  • Understanding potential costs associated with refinancing.
  • Helping you through the refinancing application process.

Things to consider

Your circumstances matter.

When assessing a lending option, there are several factors that may need to be considered. The exact requirements depend on the lender and your individual circumstances.

Your current interest rate and loan balance.

Your property value and loan-to-value ratio.

Break costs or other fees where applicable.

Your current income and financial position.

The features available on your existing loan.

The costs and benefits of changing lenders.

Why work with us

A simpler way to approach your finance.

Review your current lending position.

Explore alternative lending options.

Understand potential loan features.

Receive guidance through the refinancing process.

Our process

From conversation to next steps.

The exact process can vary depending on your circumstances, lender and finance requirements. Generally, the journey can look like this.

01

Review your existing loan

We discuss your current loan, interest rate, balance, features and what you would like to change.

02

Understand your current position

We review relevant financial information and discuss your current circumstances.

03

Explore refinancing options

We explore available lending options through our lender panel.

04

Compare the overall position

We consider the proposed loan structure and relevant costs so you can understand the overall position.

05

Submit your application

If you decide to proceed, we help prepare and submit the refinancing application.

06

Complete the refinance

The lender completes its assessment and, subject to approval, the refinance progresses toward settlement.

Getting prepared

Documents you may need.

The documents required will depend on your circumstances and the lender. These are examples of information that may be requested.

Current home loan statement.

Identification documents.

Recent income evidence.

Bank statements.

Details of existing debts.

Property information where required.

Frequently asked questions

Questions about refinancing?

Why do people refinance their home loan?+

People may consider refinancing for different reasons, such as reviewing their interest rate, changing loan features, restructuring debt or changing lenders. Whether refinancing is suitable depends on individual circumstances.

Is refinancing always cheaper?+

Not necessarily. Refinancing can involve fees and costs, and a lower interest rate does not automatically mean a better overall financial outcome. The complete loan position should be considered.

Can I refinance and consolidate debts?+

In some circumstances, eligible debts may be consolidated as part of a refinance, subject to lender criteria and assessment.

Let's talk

Ready to talk about your finance goals?

Start with a conversation about your goals and circumstances. We'll help you understand the next steps and the lending options that may be available to you.

Refinancing may involve fees, costs and changes to loan terms. Any proposed lending remains subject to lender assessment, criteria and approval.